A while back, the Hubs had to go out of town for the weekend and I had OV for a sleepover. This meant our usual routine was going to all messed up and getting groceries was going to be a bit of a pain in the arse.
What to do? What to do? I could walk up to the store and just buy what I needed for the weekend. I could do a regular shop and catch a cab home. OR I could use the grocery services our store offers and write about our experience here!
We shop all over the place but decided to use Save On Foods this time because their customer service is second to none.
You can shop right online, from their website- Save-On-Foods– but first you have to make an account for yourself.
This turned into a bit of a thing because I didn’t have the proper number on the back of my Save On More Card. _it’s 25 years old!- Once I got through to someone at Customer Service, it went smoothly enough and soon I was all set up and ready to shop from a store that offers the service, closest to me. (Not all of them do. You might not get your favourite store)
At first I was MOST FRUSTRATED because I was shopping via each section and I just wasn’t finding the things I had on my list. I quickly figured out it was way easier to type in what I wanted directly into the search bar. That sped things up and I eventually found most of what I was looking for.
After I got a few items in my cart, I was prompted to reserve a delivery slot and informed I only had so much time to complete my shopping. I think it was a two hour window. It only took me about an hour and that was only because there was a bit of a learning curve. So I reserved my slot, continued on and was delighted to find I could even shop directly from their online flyer! How cool it that!?
You’re shopping from an actual store, not a warehouse so some things are not always going to be available. For me that was miso and zucchini (but I managed to find a decent zuke in the garden and worked in a field trip to T&T supermarket with OV for miso, so it was all good) You can also state your preference and leave notes for your shopper. I chose to click that substitutions were ok with me, because I thought it’d be fun to see what another person thought was a good substitute. There ended up being no substitutions. I think I’ll keep doing that. The driver told me that’s the best way to do it unless you have food restrictions or allergies. It ensures you get the things you need. (SO long as you’re not a major hard ass about stuff, I guess)
After reviewing my cart, I paid for the groceries via credit card- you can use your visa debit too- and that was that. All I had to do was wait for delivery.
You’re given a window of time and the driver will call you 15 mins before they arrive. If it’s your first time with them, you’ll have to show ID too.
The driver did all that and then carried the bags up to the door to me. ( You can request no bags, which I will do next time) I’m sure if I’d needed help, he would have brought them directly in. I have dogs and people issues so that’s always going to be a “No Thanks” for me. ( At least until not given the choice. ) Save On Foods employees are not allowed to accept tips. Just know that to save yourself some awkwardness. He explained a few things to me and then went on to continue with his day and I spent 10 mins unpacking my groceries, feeling quite pleased with myself and the whole thing.
It felt like Christmas because I’d kinda forgotten what I’d bought so it was a fun exercise to open each bag, ha!
All in all I would do it again. It was pretty much painless and the service was excellent. Would it replace my weekly shopping trip? Not until it had to. I like shopping and I find the act of going up and down the aisle triggers memories in me of things I forget on my list, ha ha. BUT the other side of that is that I didn’t spend a lot of extra money on things I don’t need, things that catch my eye..so there’s that!
Your first delivery is free and then there is a fee, depending on where you are from the store. Mine would have been about $7.00 which is completely reasonable. Don’t tell them, but I would pay a whole lot more than that for the service. 🙂 I highly recommend!